Safeguarding information

A commitment to student welfare

LearnThrive Tuition is committed to treating concerns about a child’s safety or wellbeing seriously and acting in line with applicable law and safeguarding guidance. Children should be treated with respect, listened to and supported to raise concerns.

Safeguarding concerns may involve abuse, neglect, bullying, exploitation, inappropriate behaviour or online harm. No adult working with a child should inflict physical or psychological harm.

Tutor recruitment and DBS checks

Every tutor goes through a thorough hiring process before teaching a LearnThrive student, including a Disclosure and Barring Service (DBS) check. No tutor begins teaching until this process is complete.

This matters because it helps LearnThrive to:

• make safe recruitment decisions;
• protect children and adults at risk from harm, and minimise threats to staff, clients, assets, data and reputation; and
• meet its legal and regulatory obligations.

Safe online tuition

Appropriate online tuition arrangements should include:

• professional language, behaviour and boundaries;
• age-appropriate communication focused on learning;
• a suitable learning environment and safe use of devices;
• clear information for parents and guardians about how lessons and contact take place; and
• a way for a child or adult to say when something feels unsafe.

Before lessons begin, parents and guardians should discuss the platform, contact arrangements, supervision and any recording arrangements with LearnThrive. Do not assume lessons are recorded.

Parents and guardians

A parent or guardian should normally make the initial tuition enquiry. Use the general form for a brief description of learning support and avoid unnecessary sensitive or medical information. It is not an emergency reporting service.

Take an interest in your child’s online learning, help them use devices safely and encourage them to tell a trusted adult if something worries them. Ask questions about safeguarding arrangements before deciding whether tuition is suitable.

Raising a concern with LearnThrive

For a concern connected with LearnThrive that is not an immediate emergency, contact us as soon as possible:

• email info@learnthrivetuition.co.uk, making clear that your message concerns safeguarding; or
• call Tahasin Hasan:+44 7459 839595Abdurrahman Mustafa:+44 7883 745337.

Give enough information to explain the concern and how you can be contacted. LearnThrive will take the concern seriously and consider appropriate action, including referral to relevant safeguarding services where necessary.

Information should be handled sensitively, but complete confidentiality cannot be promised when sharing is needed to protect a child or meet a legal obligation.

Urgent and independent help

Further guidance

Parents and guardians can read the Department for Education’s guidance on choosing tuition and other out-of-school activities. Safeguarding guidance for providers includes Working Together to Safeguard Children in England and the NSPCC’s guidance for tutors.